My role: UX & User Research Timeline: 2 weeks Methods: Mapping, sketching, prototyping, user testing. Tools: Figma, Invision, Google forms, miro, flowmapp Humble beginnings. During a trip to my barber, we had a fruitful discussion, as we often do, this time about the plight of refugees in the UK. This was something my barber knew all too well, he had a traumatic journey trying to reach the UK by boat. His trajectory meant he…